Privacy Policy

Radiant Designs respects your privacy and is committed to protecting your personal information. This Consumer Data Policy outlines how we collect, use, disclose, and store your data when you use our website and services in Papua New Guinea (PNG).

What Data Do We Collect?

We may collect the following types of data from you:

• Personal Information: This includes data that can identify you as an individual, such as your name, email address, phone number, physical address, and delivery information.
• Log Data: When you visit our website, we may automatically collect information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URL, pages visited, and time spent on our site.
• Account Information: If you create an account with us, we may collect additional information such as your username, password (stored securely encrypted), and purchase history.
• Optional Information: We may offer opportunities to provide additional information about yourself, such as your interests and preferences. This information is entirely voluntary.

How Do We Use Your Data?

We use your data for the following purposes:

• To process your orders and provide customer service
• To personalize your experience on our website
• To send you marketing communications (with your consent)
• To improve our website and services
• To comply with legal and regulatory requirements

Who Do We Share Your Data With?

We will not share your personal information with any third party without your consent, except in the following circumstances:

• To service providers who help us operate our website and business, such as payment processors and shipping companies. These providers are obligated to use your information only for the purpose of providing the services to us.
• To comply with a legal requirement, such as a court order or subpoena.
• In the event of a business transaction, such as a merger or acquisition, your information may be transferred to the new owner or operator of the business.

Your Rights

You have the following rights regarding your data:

• Access your data: You can request a copy of the personal information we hold about you.
• Correct your data: You can request that we update any inaccurate or incomplete personal information.
• Delete your data: You can request that we delete your personal information from our records.
• Withdraw your consent: You can withdraw your consent for us to use your data for marketing purposes at any time.

Data Security

We take appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes using secure servers, encryption, and access controls. However, no website or internet transmission is completely secure. We cannot guarantee the security of your data.

Changes to this Policy

We may update this Consumer Data Policy from time to time. We will post any changes on our website.

Contact Us

If you have any questions about this Consumer Data Policy or your data privacy rights, please contact us at [your email address] or [your phone number].

Additional Notes

• This policy is compliant with the principles outlined in the National Data Governance and Protection Policy currently under development by the PNG government https://www.ict.gov.pg/data-governance-and-protection-policy/.
• We recommend reviewing this policy periodically for any updates.

By using our website and services, you acknowledge that you have read and understood this Consumer Data Policy.