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Cardholder Service Policy


Radiant Designs PNG is committed to protecting your privacy and the security of your payment information. This Cardholder Service Policy outlines how we handle your cardholder data and the services we offer to ensure a safe and secure shopping experience.

Payment Methods

We accept various secure payment methods for your convenience, including:

  • Visa
  • Mastercard
  • Kina Bank Cards
  • BSP EasyPay (if applicable)

We utilize a secure payment gateway that adheres to Payment Card Industry Data Security Standards (PCI DSS) to ensure your card information is encrypted and protected throughout the transaction process.

Data Security

We take data security seriously and implement the following measures to safeguard your cardholder information:

  • We never store your full credit card number on our servers.
  • We use secure protocols for all data transmission.
  • We have strong access controls in place to restrict access to cardholder data.
  • We regularly review and update our security practices to stay ahead of evolving threats.

Fraud Prevention

We employ various fraud prevention measures to protect you from unauthorized transactions. These measures may include:

  • Address verification checks
  • Card verification value (CVV) verification
  • Transaction monitoring for suspicious activity

Cardholder Services

We offer the following services for our cardholders:

  • Secure online account management: View past orders, update account details, and manage subscriptions (if applicable).
  • Order tracking: Track the status of your order with a unique tracking number.
  • Easy returns and refunds: Our return policy outlines the process for returning unwanted items and receiving a refund. We encourage you to review our return policy before placing an order.
  • 24/7 Customer Support: If you have any questions or concerns about your cardholder data or a transaction, please don't hesitate to contact our customer support team via email at security@radiantdesigns.com.

Your Responsibilities

As a cardholder, you are responsible for:

  • Keeping your card details confidential.
  • Not sharing your card details with anyone unauthorized.
  • Reporting any suspicious activity related to your card or account to your issuing bank immediately.
  • Reviewing this Cardholder Service Policy regularly for any updates.

By shopping with Radiant Designs PNG, you acknowledge that you have read and understood this Cardholder Service Policy.

We are committed to providing a secure and trustworthy shopping experience. If you have any questions or concerns, please don't hesitate to contact us.